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Yes. Every mechanical timepiece and acoustic driver from our collection carries a 2-year international store warranty. Leather objects are backed by a lifetime repair guarantee on zippers and stitching structural elements.

We partner with DHL Express and FedEx Air Priority. All parcels are fully insured and require an adult signature upon delivery. Tracking numbers are generated immediately upon dispatch clearance.

Absolutely. Our master woodcraft ateliers can customize stain wood finishes (oak, walnut, mahogany) and pair them with custom client-supplied fabrics or select aniline leather hides. Please contact our concierge desk directly to coordinate customization schedules.

We accept returns on all pristine, security-sealed creations within 30 days of receipt. International return shipping labels are complimentary and can be generated directly through your dashboard page.